2016 M.U.S.T. Customer of Year

Landstar System, Inc., a worldwide, asset-light provider of integrated transportation management solutions delivering safe, specialized transportation services, presented the 2016 Landstar Overall M.U.S.T. Customer of the Year Award to Toromont Cat, a division of Toromont Industries, at Landstar’s annual convention in Orlando, Fla. this month.

Landstar’s Mutual Understanding of Safety Together, or M.U.S.T., program involves an extensive tour of a customer’s facility, followed by discussion and analysis of best safety and securement practices.

During a ceremony held April 8, 2017, Landstar Vice President of Safety and Compliance Mike Cobb presented the 2016 Overall M.U.S.T. Customer of the Year Award to Carla Melo, a representative of Toromont Cat, a division of Toromont Industries. He also recognized Trevor Hagerman of Ontario-based T.H. Logistics Inc., the independent Landstar agent who works with Toromont Cat.

In July 2016, Landstar representatives and Hagerman toured the Toromont Cat facility in Concord, Ontario, during a M.U.S.T. customer visit. After a discussion of safety, compliance and loss prevention practices, there was a live demonstration of a Landstar truck owner-operator loading and securing the customer’s 349 Excavator. The event concluded with a Toromont Cat representative as a guest speaker on the July Landstar Safety Thursday Conference Call, a Landstar system-wide monthly safety call that includes Landstar President and CEO Jim Gattoni, truck owner-operators, independent agents, employees, customers, state and federal DOT officials and other interested parties.

“The M.U.S.T. Customer of the Year, Toromont Cat, shares Landstar’s commitment to safety, compliance and security,” says Cobb. He notes that in 2016, 62 Landstar customers opened their doors to discuss best safety practices. “Each visit offers a unique and valuable experience for both the customer and Landstar.”

“Safety is a top priority at Toromont Cat. It’s apparent whenever you walk through the door of any of its many facilities,” explains Landstar Agent Trevor Hagerman. “We are honoured that Landstar selected Toromont, our customer and such a deserving partner, as M.U.S.T. Customer of the Year.”